VirtualBox

Opened 13 years ago

Closed 8 years ago

#9525 closed defect (obsolete)

VM Inaccessible: A differencing image of snapshot {XXX} could not be found. Could not find an open hard disk with UUID {XXX}.

Reported by: Julien V. Owned by:
Component: other Version: VirtualBox 4.1.2
Keywords: snapshot, E_FAIL, SnapshotMachine Cc:
Guest type: Windows Host type: Windows

Description (last modified by aeichner)

I've created a new snapshot, then deleted previous snapshot, so VirtualBox merged the snapshots during a while. When I came back some time after and tried to run my virtual machine, it was set as Inaccessible, following message was displayed:

A differencing image of snapshot {acd6ad3e-6a80-4d5a-9ae1-bb535c0eca31} could not be found. Could not find an open hard disk with UUID {e3615b79-4c5a-4621-bd61-b2fe9424520f}. Result Code: E_FAIL (0x80004005) Component: SnapshotMachine Interface: IMachine {5eaa9319-62fc-4b0a-843c-0cb1940f8a91}

So I cannot use my virtual machine anymore. Do you know how to fix this problem?

Attachments (1)

VBoxSVC.log (7.4 KB ) - added by Julien V. 13 years ago.
Log of VirtualBox

Download all attachments as: .zip

Change History (5)

by Julien V., 13 years ago

Attachment: VBoxSVC.log added

Log of VirtualBox

comment:1 by Antimo Di Comite, 12 years ago

I have the same problem it happen sometimes, but cannot find the pattern of action that create the problem :(. It seems related to create /meging / delete snapshot and, last time, saving a machine (this time i lost the data, unable to reconstruct the right *.vbox file :( ) It seems that the reference to harddisk are missing in the *.vbox file i.e. i found this value:

.... <MediaRegistry>

<HardDisks/> <DVDImages/> <FloppyImages/>

</MediaRegistry> ...

But the snapshot section of the file is OK, so reconstructing the reference i.e. : <HardDisks>

<HardDisk uuid="{03d17f18-2335-4470-9cf1-fc75740d5fcd}" location="Ubuntu-Workdisk1.vdi" format="VDI" type="Normal"/>

..... make the VM working again.

Host Ubuntu 10.10 Guest Ubuntu and Windows (same problem)

comment:2 by Antimo Di Comite, 12 years ago

Sorry i miss the VirtualBox Version 4.1.6. If you need other data feel free to ask me

comment:3 by nelabed, 11 years ago

I have the same problem, and I resolved it as indicated by antimoBB. Of cource you have to adapt the values according to your error message.

Tanks antimoBB, great note.

VirtualBox version 4.2.12r84980 on Windows 7, 64 bits

comment:4 by aeichner, 8 years ago

Description: modified (diff)
Resolution: obsolete
Status: newclosed

Please reopen if still relevant with a recent VirtualBox release.

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