Ticket #9525 (closed defect: obsolete)

Opened 6 years ago

Last modified 10 months ago

VM Inaccessible: A differencing image of snapshot {XXX} could not be found. Could not find an open hard disk with UUID {XXX}.

Reported by: mrjuls Owned by:
Priority: major Component: other
Version: VirtualBox 4.1.2 Keywords: snapshot, E_FAIL, SnapshotMachine
Cc: Guest type: Windows
Host type: Windows

Description (last modified by aeichner) (diff)

I've created a new snapshot, then deleted previous snapshot, so VirtualBox merged the snapshots during a while. When I came back some time after and tried to run my virtual machine, it was set as Inaccessible, following message was displayed:

A differencing image of snapshot {acd6ad3e-6a80-4d5a-9ae1-bb535c0eca31} could not be found. Could not find an open hard disk with UUID {e3615b79-4c5a-4621-bd61-b2fe9424520f}. Result Code: E_FAIL (0x80004005) Component: SnapshotMachine Interface: IMachine {5eaa9319-62fc-4b0a-843c-0cb1940f8a91}

So I cannot use my virtual machine anymore. Do you know how to fix this problem?


VBoxSVC.log Download (7.4 KB) - added by mrjuls 6 years ago.
Log of VirtualBox

Change History

Changed 6 years ago by mrjuls

Log of VirtualBox

comment:1 Changed 6 years ago by antimoBB

I have the same problem it happen sometimes, but cannot find the pattern of action that create the problem :(. It seems related to create /meging / delete snapshot and, last time, saving a machine (this time i lost the data, unable to reconstruct the right *.vbox file :( ) It seems that the reference to harddisk are missing in the *.vbox file i.e. i found this value:

.... <MediaRegistry>

<HardDisks/> <DVDImages/> <FloppyImages/>

</MediaRegistry> ...

But the snapshot section of the file is OK, so reconstructing the reference i.e. : <HardDisks>

<HardDisk uuid="{03d17f18-2335-4470-9cf1-fc75740d5fcd}" location="Ubuntu-Workdisk1.vdi" format="VDI" type="Normal"/>

..... make the VM working again.

Host Ubuntu 10.10 Guest Ubuntu and Windows (same problem)

comment:2 Changed 6 years ago by antimoBB

Sorry i miss the VirtualBox Version 4.1.6. If you need other data feel free to ask me

comment:3 Changed 4 years ago by nelabed

I have the same problem, and I resolved it as indicated by antimoBB. Of cource you have to adapt the values according to your error message.

Tanks antimoBB, great note.

VirtualBox version 4.2.12r84980 on Windows 7, 64 bits

comment:4 Changed 10 months ago by aeichner

  • Status changed from new to closed
  • Resolution set to obsolete
  • Description modified (diff)

Please reopen if still relevant with a recent VirtualBox release.

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