Opened 13 years ago
Last modified 10 years ago
#9523 closed defect
Cannot run virtualbox (closing because of an error) and then blue screen and no way to uninstall — at Initial Version
| Reported by: | Julien V. | Owned by: | |
|---|---|---|---|
| Component: | other | Version: | VirtualBox 4.1.0 |
| Keywords: | Cc: | ||
| Guest type: | Windows | Host type: | other |
Description
Hello,
I was executing a virtual machine using VirtualBox 4.1, and I took a snapshot during startup of the VirtualMachine. It crashed the software. Then I tried to re-execute VirtualBox but it closed itself because of an error. So I tried to install VirtualBox 4.1.2 but during installation Exporer.exe crashed, and then I had a blue screen with an error message about dumped memory. I restarted the computer, tried to install last version of VirtualBox again but an error message is displayed: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869". So now I cannot use, install or uninstall (software is not in the list of programs to uninstall) VirtualBox.
Would you have any idea to fix this problem?
Many thanks, Julien
Log of VirtualBox