VirtualBox

Opened 13 years ago

Closed 10 years ago

#9523 closed defect (obsolete)

Cannot run virtualbox (closing because of an error) and then blue screen and no way to uninstall

Reported by: Julien V. Owned by:
Component: other Version: VirtualBox 4.1.0
Keywords: Cc:
Guest type: Windows Host type: other

Description (last modified by Frank Mehnert)

Hello,

I was executing a virtual machine using VirtualBox 4.1, and I took a snapshot during startup of the VirtualMachine. It crashed the software. Then I tried to re-execute VirtualBox but it closed itself because of an error. So I tried to install VirtualBox 4.1.2 but during installation Exporer.exe crashed, and then I had a blue screen with an error message about dumped memory. I restarted the computer, tried to install last version of VirtualBox again but an error message is displayed: "The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2869". So now I cannot use, install or uninstall (software is not in the list of programs to uninstall) VirtualBox.

Would you have any idea to fix this problem?

Many thanks, Julien

Attachments (1)

VBoxSVC.log (5.2 KB ) - added by Julien V. 13 years ago.
Log of VirtualBox

Download all attachments as: .zip

Change History (4)

by Julien V., 13 years ago

Attachment: VBoxSVC.log added

Log of VirtualBox

comment:1 by Julien V., 13 years ago

I tried this solution but it didn't work (I was able to install VirtualBox without USB support but when I uninstall it and reinstall with all features I've got the same problem): http://forums.virtualbox.org/viewtopic.php?f=6&t=43941#p198458

comment:2 by Julien V., 13 years ago

I finally installed VirtualBox 4.1.2 without USB support and it works fine, I can restart my virtual machine. But I don't have USB support any more...

comment:3 by Frank Mehnert, 10 years ago

Description: modified (diff)
Resolution: obsolete
Status: newclosed
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