VirtualBox

Opened 13 years ago

Last modified 8 years ago

#8427 closed defect

VboxService.exe goes zombie in winXP — at Version 4

Reported by: James Moe Owned by:
Component: other Version: VirtualBox 4.0.4
Keywords: VBoxService, winxp, hang Cc:
Guest type: Windows Host type: Linux

Description (last modified by Frank Mehnert)

Since v4.0.0, the application daemon VBoxService.exe faults in some way that makes it act like a zombie process. Any other process currently running, e.g. Photoshop 6, exhibits a hang, presumably waiting for VBoxService.exe which never responds. The application must be forced to quit.

When logging out, VBoxService.exe must be forced to quit ("Application not responding. End Task?"). All is well after logging back in.

The only thing in the Event Viewer is that the original program hung.

Change History (8)

by James Moe, 13 years ago

Attachment: vbox-winxp.log added

Log file when an app hung because VBoxService.exe hung.

by James Moe, 13 years ago

Attachment: vbox-winxp.2.log added

Another instance where vboxservice.exe ceased to function.

comment:1 by James Moe, 13 years ago

The windows VM was booted, logged into a user account, started Photoshop 6, opened a graphics file that had text in it, began to edit the text layer. That is when VBoxService.exe hung.

I must force-quit the application, start log out, force-quit VBoxService.exe before the logout can complete. Usually there is no problem with VBoxService.exe until the next time I boot Windows.

comment:2 by James Moe, 12 years ago

This persists in v4.1.4_74291_openSUSE114-1.x86_64.

I was installing Adobe Creative Suite v5.5 in a Windows XP VM. VBoxService.exe persistently became a zombie while entering the product license code, preventing further keyboard input. To install the product I had to: un-install the Guest Additions, install the product, re-install the Additions.

I have seen this problem occur with some other Adobe product as well although I do not remember which one at the moment.

comment:3 by James Moe, 12 years ago

4.1.18_78361_openSUSE114-1.x86_64

Still happens. Same conditions.

comment:4 by Frank Mehnert, 12 years ago

Description: modified (diff)

Could you do a bit more debugging? In the guest, please open regedit.exeand add/edit the following keys:

HKLM\SYSTEM\CurrentControlSet\Services\VBoxService\ImagePath = "system32\VBoxService.exe -vvvv --logfile c:\VBoxService.log" (REG_EXPAND_SZ)

After the registry modification were made the guest needs to be restarted. Please then attach the VBoxService.log file(s) (will be written to C:\ on the guest) to this defect. Thanks!

by James Moe, 12 years ago

Attachment: VBoxService-splat-2.log added

vboxservice log file (partial, see comments)

by James Moe, 12 years ago

Attachment: VBoxService.log.gz added

vboxservice log file, complete

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