VirtualBox

Opened 14 years ago

Closed 10 years ago

#8384 closed defect (obsolete)

TurboTax 2010 fails to launch in VB 4.x+

Reported by: Andor Kiss Owned by:
Component: other Version: VirtualBox 4.0.4
Keywords: Cc:
Guest type: Windows Host type: Linux

Description (last modified by Frank Mehnert)

TT 2010 worked well in VB 3.2 on Linux host (Ubuntu Lucid). After upgrading to TT 4.0.4 (Feb 18th), program will not launch. (All other XP programs work fine). I believe TT is compiled onto the running O/S. The error code if from an intuit environmental variable called intuit.ctg.wte.service and the error code is 17800333213. Un-installing, rebooting and installing (the guest OS) has no effect.

Downgrading to 3.2 permits proper functioning of 2010 TurboTax.

  • CH

Change History (6)

comment:1 by Andor Kiss, 14 years ago

sorry - uninstalling TT (not the windows XP)

comment:2 by Gene, 14 years ago

I confirm that Turbo Tax 2010 fails on 4.0.4 with the "intuit.ctg.wte.service" error.

comment:3 by Frank Mehnert, 14 years ago

Is this related to #7800?

comment:4 by Andor Kiss, 14 years ago

Yes, I believe so. See this post here: http://forums.virtualbox.org/viewtopic.php?f=2&t=38236

I think given how long TT takes to install, that it compiles against the running O/S (in this case the WinXP inside the VB). When it does so, it can't get a read on the new 2D/3D driver in VB 4+ and then barfs. If you pull (install) the GuestAdditions and then uncheck 2D/3D supposedly it will work. Downgrading back to 3.2 also is a temp workaround.

  • CH

comment:5 by Andor Kiss, 14 years ago

Oops, That should be UNINSTALL the GuestAdditions in the post above.

Incidentally, TT 2010 installs in VB 3.2 WITH the GuestAdditions installed.

comment:6 by Frank Mehnert, 10 years ago

Description: modified (diff)
Resolution: obsolete
Status: newclosed
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