Opened 13 years ago
Closed 13 years ago
#8316 closed defect (worksforme)
virtualbox GUI crashes in ig4icd64.dll on guest shutdown -> Update host graphics drivers
| Reported by: | Trond Husø | Owned by: | |
|---|---|---|---|
| Component: | GUI/seamless | Version: | VirtualBox 3.2.12 |
| Keywords: | Cc: | ||
| Guest type: | Linux | Host type: | Windows |
Description
When I (or the system) reboots or shutdown Ubuntu Guest on Windows 7 64-bit host system, virtualbox GUI crashes.
How to reproduce: Start up Virtualbox Start up Ubuntu Guest Login to Ubuntu Guest Choose shutdown (or reboot) on the menu.
Attachments (2)
Change History (10)
by , 13 years ago
| Attachment: | Ubuntu 10.04 386-2011-02-10-13-16-48.log added |
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by , 13 years ago
| Attachment: | Ubuntu 10.04 386-2011-02-10-14-17-47.log added |
|---|
Logfile of Ubuntu guest OS-file after upgrade to 2.3.13
comment:3 by , 13 years ago
Does the GUI crash as well with other guests? Or only the Ubuntu guest causes the crash?
comment:4 by , 13 years ago
Windows is no problem. Fedora was no problem.
It seems like it could be the Ubuntu installation. Maybe I should reinstall.
comment:5 by , 13 years ago
It would be good to have a dump of the crash. How to do it on Windows 7 is explained here in the "To collect user-mode dumps" section, where the registry key "Windows Error Reporting\LocalDumps" is used.
If you'll get this dump, you could send the files from CrashDumps directory to me at Vitali dot Pelenjow at oracle dot com
comment:6 by , 13 years ago
Thank you for the dump. It shows that the crash happens in the host graphics driver ig4icd64.dll. Please try to install the latest version of the graphics driver. Also try to disable 3D for the VM and check if the crash still happens.
comment:7 by , 13 years ago
Updated driver and BIOS (since there was a new one available).
Started ubuntu guest. Logged in. Rebooted. No error and guest rebooted without any problems. It runs 3D.
Tried to disable 3D earlier and the whole screen got filled with characters...
Thanks for all the help!
comment:8 by , 13 years ago
| Resolution: | → worksforme |
|---|---|
| Status: | new → closed |
| Summary: | virtualbox GUI crashes on ubuntu guest shutdown → virtualbox GUI crashes in ig4icd64.dll on guest shutdown -> Update host graphics drivers |
Thanks. So it was a problem with the host graphics card drivers.
Logfile of Ubuntu guest OS-file