Occasional Hang when saving machine state - data loss

[Nazar]

Hi there.

Occasionally Virtualbox fails to save the machine and hangs on 100% on the "... Saving the execution state of the virtual machine"

I am forced to kill the VirtualBox.exe process. This unfortunately corrupts the attached virtual disk and often leads to any work done during that session to be lost.

Host Windows XP SP2

[Frank Mehnert]

Still relevant with VBox 4.0.4?

[Frank Mehnert]

No response, closing.

[midix]

This happened a week ago to me on Windows 7 Host with XP guest (both 32 bit) and just happened on Windows 7 Host with Vista guest. I am looking now at the "Saving the execution state" 100% message for an hour already. It has not fully hung, actually, I can move the message around and the guest window beneath the message is being redrawn normally (with the usual grayscale overlay which is visible on saving). It seems I'll have to kill VirtualBox.exe process again.

My log file looks really similar to the attached one: it has a bunch of messages at the end:

ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={6375231a-c17c-464b-92cb-ae9e128d71c3} aComponent={Console} aText={The virtual machine is being powered down} aWarning=false, preserve=false

VirtualBox version 4.0.8. I will upgrade to 4.0.10. now and see if it occurs again.

[impc]

Still relevant with VBox 4.1.2 Does not depend on running guest (happened with windows/linux)

[impc]

Hang on shutdown after 5xx hours of running

[ws]

It has not fully hung, actually, I can move the message around and the guest window beneath the message is being redrawn normally with the usual grayscale overlay

I observed the same characteristics here:

virtualbox 4.1.4 r74291 Windows 7 x64 also using the following software: kaspersky antivirus, vmware-player 3

added some attachments with prefix "ws111114". (Stack traces were taken at different points in time.)

After saving these attachments I did the following (no attachments for the second instance!):

While application was not responding, i started a second instance and navigated to the 4th item ("Massenspeicher" in the German GUI). The content (with IDE-Controller and SATA-Controller) was not drawn and the second application stopped responding too. I stopped further investigation at this point.

[ws]

BTW: I checked the logs of Kaspersky Anti-Virus 2011: No (false positive) threat was reported.

[ws]

Also reappeared with

VirtualBox version 4.1.8 r75467 (and Oracle VM VirtualBox Extension Pack of the same version)

host: Windows 7 x64 without any anti-virus software installed

guest: ubuntu 11.10 32bit with current guest additions installed

Would a mini-dump created by sysinternals process explorer help in finding the bug?

[orand]

This just happened to me with VirtualBox version 4.1.10 r76836. All the behaviors described above match what I'm seeing.

Host: Windows 7 x64

Guest: Windows Server 2003 32-bit

I then tried to save the state of another guest I had running and encountered the same issue.

[xerces8]

4.1.12 Win7 host, Win XP guest

Hangs on close. The log has this line repeating about once each second:

00:57:57.102 ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={1968b7d3-e3bf-4ceb-99e0-cb7c913317bb} aComponent={Console} aText={The virtual machine is being powered down}, preserve=false

[Marcus]

This happens sometimes with me on VirtualBox 4.1.6

Host: Windows 7 x64

guests: Windows Server 2008R2, Windows Vista x32, Windows XP x32

[dracula]

Same here. Host Windows 7 Pro 64b, Guest: Windows XP 32 Guest addons are installed. Happened to several machine on same host. Starting 4 guests at same time and try to close one after the other.

ERROR [COM]: aRC=E_ACCESSDENIED (0x80070005) aIID={1968b7d3-e3bf-4ceb-99e0-cb7c913317bb} aComponent={Console} aText={The virtual machine is being powered down}, preserve=false

[Frank Mehnert]

Please attach a VBox.log file of such a VM session.

[KLH]

log from hanging VM