Ticket #6826 (closed defect: fixed)

Opened 8 years ago

Last modified 6 years ago

un-discoverable bug reporting

Reported by: bewst Owned by:
Priority: major Component: other
Version: VirtualBox 3.2.0 Keywords:
Cc: Guest type: other
Host type: other


Just wanted to report a bug today. Several things got in the way:

  1. no obvious link to "report a new bug" at or at
  1. Big warning about "no vbox.log file" reports, yet
  1. no instructions on or linked from the page for finding said file
  1. instructions in The Fine Manual don't say anything about where they are on MacOS (under ~/Library).

In short, the interface for bug reporters is not "discoverable."

Change History

comment:1 Changed 8 years ago by michael

  • Status changed from new to closed
  • Resolution set to fixed

Thanks for pointing this out. We didn't want to change the front page, but we did update the "Bugtracker" wiki page with instructions on accessing the log file.

comment:2 Changed 8 years ago by bewst

  • Status changed from closed to reopened
  • Resolution fixed deleted

How is a user supposed to figure out where to report a bug?

comment:3 Changed 8 years ago by frank

  • Status changed from reopened to closed
  • Resolution set to fixed

I don't think this it is that hard to find the page with the bug reports. Well, if nothing helps, there is the search function.

comment:4 Changed 6 years ago by bibhuti

virtual box 4.1.14

some branded usb flash drives are not detected giving error "unable to connect--busy with a previous request".

some sub devices are working fine. my question is how to remove previous request from the machine so that each every usb flash drives should be connected without any problem.guest edition&extnsion packs with same ver number have been installed.guest and host machine is xpsp3.

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