Ticket #6538 (closed defect: obsolete)

Opened 11 years ago

Last modified 5 years ago

VirtualBox hangs before displaying GUI (USB related)

Reported by: Li1t Owned by:
Component: USB Version: VirtualBox 3.1.6
Keywords: GUI, Startup, Hang Cc:
Guest type: other Host type: Windows

Description (last modified by aeichner) (diff)

When I start VirtualBox under Windows 7 x64, no GUI is displayed. I first noticed this problem with 3.0.12, which I know was previously working on this machine, and when it stopped working I tried upgrading to 3.1.6.

Checking the task manager, when I start VirtualBox, two processes are started VirtualBox.exe and VBoxSVC.exe. VBoxSVC.exe sits taking-up just over 3MB of RAM and taking-up 50% of my CPU (presumably stuck in an infinite loop, and maxing-out one of my two cores).

I uninstalled VirtualBox, and reinstalled without any of the additional options, and found that VirtualBox loaded to the GUI screen properly. I uninstalled and reinstalled again several times, checking each component, and found that the problem only arose when the USB component was selected in the installer.

When the problem occurs, it never gets to the main GUI window, and so evidently isn't anything to do with a guest OS. AFAIK no VBox.log file is generated. The only VBox.log file on my system was generated last year by VirtualBox 3.0.12, back when it was working, and so doesn't seem relevant.

As the program doesn't crash, I don't have a crash report I can add to this, nor am I aware if there are any logs I could provide, but I am fully willing to cooperate if someone can direct me how to provide more useful debugging data.

Change History

comment:1 Changed 11 years ago by sandervl73

  • Summary changed from VirtualBox hangs before displaying GUI to VirtualBox hangs before displaying GUI (USB related)

Which USB devices do you have connected to your system? Do you have a copy of VMWare installed?

comment:2 Changed 11 years ago by Li1t

Hi. I do not have VMWare installed, although I do have Virtual PC installed. The normal selection of USB devices I have plugged-in are:
Logitech G5 Mouse
Logitech Webcam
Nokia USB cable for N96 (I don't usually have the N96 connected)
A couple of 500GB external drives (one Western Digital, one Seagate)
I haven't had it plugged in for a while, but I do occasionally use a bluetooth dongle

I attempted to un-plug all of my USB devices, but the startup still hangs. The device manager still reports one USB device, a PnP Audio device, when everything external is unplugged.

I doubt this will be of much use, it's probably the expected behaviour, but when I kill the VBoxSVC.exe process, the VirtualBox.exe process gives the following error:

Callee RC: 

comment:3 in reply to: ↑ description Changed 10 years ago by Learath2

The problem itself is caused by USB drive thats true my VBox 4.0.8 wont open unless i plug my SpeedLink Medusa NX Usb Headset i think its caused by USB heapdhones and other USB Sound Drives. I use Win7 64 bit on i7 2600 with 8Gb ram

comment:4 Changed 10 years ago by frank

Still relevant with VBox 4.1.4? There were many Windows-related USB fixes in the last releases.

comment:5 Changed 10 years ago by doug65536

I have the same issue as described above, if I enable my (logitech) USB headset, virtualbox hangs with a black screen during startup, before the login screen appears, but after it has initialized graphics mode (but not the "additions" graphics mode yet).

Host OS is Windows 7 Ultimate 64-bit. I don't have vmware. I have the in-box virtualpc installed on my pc, but not "running" virtualpc.

Running virtualbox 4.1.6 r74713.

I have 2D and 3D hardware acceleration enabled. I have 128MB of memory allocated to video. My host system is a 3.45GHz Core I7 990x (extreme) with 24GB of RAM. All virtualization stuff is enabled in my BIOS, and VT-x, nested paging, PAE/NX is enabled. My Ubuntu is allocated 4GB of RAM and set to 4 cores. Disk is 8GB VHD. Remote is disabled. Remote not enabled on the USB item for my headset.

Guest OS is ubuntu 32-bit 11.04.

comment:6 Changed 5 years ago by aeichner

  • Status changed from new to closed
  • Resolution set to obsolete
  • Description modified (diff)

Please reopen if still relevant with a recent VirtualBox release.

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