VirtualBox

Ticket #583 (reopened defect)

Opened 7 years ago

Last modified 6 years ago

Digital Persona Fingerprint 4000B Reader fails under VirtualBox

Reported by: gbuonfiglio Owned by:
Priority: minor Component: other
Version: VirtualBox 1.4.0 Keywords:
Cc: Guest type: other
Host type: other

Description

I'm testing Digital Persona Pro 4.1 in a Windows guest that has the Digital Persona Fingerprint 4000B Reader (USB) as the biometric authentication device. I've tested it under Windows 2000 and XP guests and also with Ubuntu Feisty and Gutsy with exactly the same error. When trying to enroll fingerprints, the device starts the scan but "locks" and the fingerprint scan fails. I tried also on a Windows box, same device and software of my guest machine, and it works fine.

I'm not sure how to debug this and I've never had specific hardware problems, so I need some help with this.

Thanks, Guilherme

Attachments

message1.jpg Download (26.5 KB) - added by vivianemsilva 6 years ago.
Error found after trying to use Digital Persona
message2.jpg Download (57.8 KB) - added by vivianemsilva 6 years ago.
Error description found after trying to use Digital Persona

Change History

comment:1 Changed 7 years ago by gbuonfiglio

I've just tested the notebook built-in biometric device and it gives the same error under VirtualBox. The device is disconnected from the guest when it appears locked.

comment:2 Changed 6 years ago by sandervl73

  • Status changed from new to closed
  • Resolution set to fixed

Try again with 1.5.2 and reopen if necessary.

comment:3 Changed 6 years ago by gbuonfiglio

  • Status changed from closed to reopened
  • Resolution fixed deleted

I've just tested Digital Persona again in a WinXP guest under VirtualBox 1.6.2 on Ubuntu Hardy Heron 8.04 host and I'm experiencing the same fingerprint scan problem. I'm using USB 2.0. What can I do to debug this?

comment:4 Changed 6 years ago by vivianemsilva

I'm having the same problem above, but I'm running Digital Persona under Win2000 with USB 2.0.

The device appears locked when we try to put the fingerprint.

If someone has any suggestion to solve this.

tks!!

Changed 6 years ago by vivianemsilva

Error found after trying to use Digital Persona

Changed 6 years ago by vivianemsilva

Error description found after trying to use Digital Persona

comment:5 Changed 6 years ago by vivianemsilva

I posted two error messages that I found when I reproduce the same environment that Guilherme used.

Vivian

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