VirtualBox

Opened 17 years ago

Closed 8 years ago

#583 closed defect (obsolete)

Digital Persona Fingerprint 4000B Reader fails under VirtualBox

Reported by: gbuonfiglio Owned by:
Component: other Version: VirtualBox 1.4.0
Keywords: Cc:
Guest type: other Host type: other

Description (last modified by aeichner)

I'm testing Digital Persona Pro 4.1 in a Windows guest that has the Digital Persona Fingerprint 4000B Reader (USB) as the biometric authentication device. I've tested it under Windows 2000 and XP guests and also with Ubuntu Feisty and Gutsy with exactly the same error. When trying to enroll fingerprints, the device starts the scan but "locks" and the fingerprint scan fails. I tried also on a Windows box, same device and software of my guest machine, and it works fine.

I'm not sure how to debug this and I've never had specific hardware problems, so I need some help with this.

Thanks, Guilherme

Attachments (2)

message1.jpg (26.5 KB ) - added by Vivian Silva 16 years ago.
Error found after trying to use Digital Persona
message2.jpg (57.8 KB ) - added by Vivian Silva 16 years ago.
Error description found after trying to use Digital Persona

Download all attachments as: .zip

Change History (8)

comment:1 by gbuonfiglio, 17 years ago

I've just tested the notebook built-in biometric device and it gives the same error under VirtualBox. The device is disconnected from the guest when it appears locked.

comment:2 by Sander van Leeuwen, 16 years ago

Resolution: fixed
Status: newclosed

Try again with 1.5.2 and reopen if necessary.

comment:3 by gbuonfiglio, 16 years ago

Resolution: fixed
Status: closedreopened

I've just tested Digital Persona again in a WinXP guest under VirtualBox 1.6.2 on Ubuntu Hardy Heron 8.04 host and I'm experiencing the same fingerprint scan problem. I'm using USB 2.0. What can I do to debug this?

comment:4 by Vivian Silva, 16 years ago

I'm having the same problem above, but I'm running Digital Persona under Win2000 with USB 2.0.

The device appears locked when we try to put the fingerprint.

If someone has any suggestion to solve this.

tks!!

by Vivian Silva, 16 years ago

Attachment: message1.jpg added

Error found after trying to use Digital Persona

by Vivian Silva, 16 years ago

Attachment: message2.jpg added

Error description found after trying to use Digital Persona

comment:5 by Vivian Silva, 16 years ago

I posted two error messages that I found when I reproduce the same environment that Guilherme used.

Vivian

comment:6 by aeichner, 8 years ago

Description: modified (diff)
Resolution: obsolete
Status: reopenedclosed

Please reopen if still relevant with a recent VirtualBox release.

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