VirtualBox

Opened 5 years ago

Closed 4 years ago

#18440 closed defect (fixed)

Keyboard and mouse don't work after creating snapshot

Reported by: QA Owned by:
Component: guest control Version: VirtualBox 6.0.4
Keywords: snapshot Cc:
Guest type: OSX Server Host type: Mac OS X

Description

  1. Start guest macOS 10.14.2
  2. Log in guest OS
  3. Go to VirtualBox on host OS
  4. Create a snapshot
  5. Go to the guest OS

Actual Result:

keyboard and mouse don't work anymore. Power off helps

Attachments (3)

macOS-2019-02-15-12-48-08.log (131.4 KB ) - added by QA 5 years ago.
Mac.vbox (7.9 KB ) - added by Ee 5 years ago.
VBox.log (148.5 KB ) - added by Ee 5 years ago.

Download all attachments as: .zip

Change History (14)

comment:1 by Socratis, 5 years ago

It's usually better and faster, if issues get first addressed in the VirtualBox forums, a lot more eyes there. More than 95% of the issues are resolved over there, which keeps the developers focusing on the bug fixes and enhancements, and there is no need for another ticket to keep track of.

Right-click on the VM in VirtualBox Manager, "Show in Finder". Attach that selected "macOS.vbox" file.

comment:2 by @…, 5 years ago

VirtualBox version 6.0.4 r128413 (Qt5.9.5)

Hi there. I faced the same problem on my host Ubuntu 18.04 with HighSierra virtual mashine.

comment:3 by Socratis, 5 years ago

@...

Hackintosh installations are not supported. Unless you use an Apple computer, other hardware is not supported for OSX guests.

by Ee, 5 years ago

Attachment: Mac.vbox added

by Ee, 5 years ago

Attachment: VBox.log added

comment:4 by Ee, 5 years ago

Host: 10.12.6 Sierra

Guests: 10.11 El Capitan 10.13 High Sierra

I've had the same problem in VirtualBox versions after 6.0.0. (6.0.0 does NOT have this problem.)

I've attached mac.vbox and VBox.log. They pertain to 10.11 El Capitan, given that it's much easier to install than High Sierra, but the same problem exists for High Sierra.

Setting higher RAM, video memory, number of processors, and USB version do not fix anything. Neither does installing Guest Additions. The only thing that works is downgrading to v6.0.0.

Expected behavior: Mouse and keyboard are captured by the guest and the guest remains unresponsive.

Actual behavior: Mouse and keyboard are not captured

  • Immediately after taking a snapshot
  • Restoring from a snapshot
  • Restoring a saved state

As described in the original post, rebooting enables mouse and keyboard.

I can manually attach external USB mice and keyboards. However, this is not an acceptable workaround. The system trackpad and keyboard remain unattachable.

Version 0, edited 5 years ago by Ee (next)

comment:6 by Socratis, 5 years ago

@Ee, let's continue the discussion in the forums then...

comment:7 by Ant, 5 years ago

I also have the same problem. You can see it in my https://forums.virtualbox.org/viewtopic.php?f=8&t=92846 forum thread.

comment:8 by Ee, 5 years ago

This is still a bug in VirtualBox 6.0.8.

comment:9 by Ee, 4 years ago

This appears to have been fixed as of version 6.1.2.

Please confirm.

in reply to:  9 comment:10 by Ant, 4 years ago

Replying to Ee:

This appears to have been fixed as of version 6.1.2.

Please confirm.

Yup. It is fixed for me in the same MBP, but with mac OS Mojave v10.14.6 host. :)

comment:11 by aeichner, 4 years ago

Resolution: fixed
Status: newclosed
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