SSO screwup

[Mark Filipak]

To Oracle, I'm 'MarkFilipak'. To virtualbox.org, I'm 'abcdefgh', but before SSO I was 'markfilipak'. The admins at forums.virtualbox.org say they can't do anything to fix this.

Can you fix it so I'm either 'MarkFilipak' or 'markfilipak' at both?

Warm Regards,

Mark Filipak.

[Socratis]

For the love of bytes!!! Will you give it a rest already? Now you actually opened a ticket for this? After harassing every single moderator and admin out there multiple times? Seriously? For real now?

Do you realize that the admins in the forums, are the admins in the bugtracker, are the admins in general? What do you think you're going to accomplish with this? More noise? More frustration?

I'm really, really tempted to delete all your existing posts in the forums, so you don't have any "emotional attachments" to your previous posts. That will free you.You have a combined 9 (nine) posts for both of your accounts, it's not like you're going to lose anything. And then delete/freeze/ban both your accounts. And that will cost me personally, because they'll ban me! But I will have accomplished something!!!

I've already told you 3 (three) times already, forget both of your nicks and open a new account, "mark.filipak". Get on with your life! This nickname issue is consuming you...

[Mark Filipak]

Dear socratis,

I really am not trying to harrass you. I'm only doing what the Oracle web log-in is telling me to do. It said I needed to create a nickname. I tried 'markfilipak' but it said it was already taken, so I tried 'MarkFilipak', and it accepted that. So to the Oracle log-in, I'm now 'MarkFilipak'. I thought that would 'fix' forums.virtualbox.org, but it didn't.

The Oracle log-in instructed me to contact admins to fix the errors provoked by SSO. I'm only following instructions.

I will give up. I'm really disappointed. I've never used a nickname. I've always been 'markfilipak' in everything on the Internet. But I will give up on 'fixing' forums.virtualbox.org. Cheers.

PS: How do I create a new account... Whenever I go to the forum, it automatically logs my in as 'abcdefgh'.

[Socratis]

Replying to MarkFilipak:

I really am not trying to harrass you.

Yet, you've managed to, and not just me. Just to give you an idea on how much we had to deal with it (all of us), there's a special thread dedicated to you in the "Moderators" section. And you were told time and time again that what you're asking is difficult to make it happen. Yes, you contacted the admins. The admins answered. Not liking the answer is not a reason to keep on contacting and contacting everyone!

so I tried 'MarkFilipak', and it accepted that. So to the Oracle log-in, I'm now 'MarkFilipak'. I thought that would 'fix' forums.virtualbox.org, but it didn't.

You need to clean your browser's cookies. All of them. You were told to do that, twice at least by me.

Whenever I go to the forum, it automatically logs me in as 'abcdefgh'.

See my previous answer. Also, clear your auto-logins from your browser.

Also, before SSO, I had almost 100 posts.

markfilipak
Joined:       2017-08-10, 00:12
Last visited: 2018-06-07, 21:31
Total posts:  6

abcdefgh
Joined:       2018-07-22, 04:29
Last visited: 2018-10-07, 21:26
Total posts:  3

No, you didn't.

In any event, there should be nowhere an instruction that told you to open a "Ticket" about this. This ticket is "Invalid".

[Mark Filipak]

Dear socratis,

This is absolutely, positively my last message. I hope & trust that it will clear the air between us.

Messages to mpack: During a period of 96 minutes, on July 21, between 22:04 & 23:40, I wrote 6 short messages: a total of 34 sentences, 472 words, 2518 characters -- about 11 lines of printed text. Half of those words were not about my username. They were about being blocked from logging in. The messages were not redundant. Each supplied more information as I discovered the scope of the log-in problem. I wanted mpack to have as much information as he needed. Of course, as it turns out, he's a moderator, not an administrator. At that time, I didn't know there was a difference. But mpack greatly resented my messages, that's clear.

The next day, July 22, I wrote a single very short message to 'administrator' and received no response.

2 days later, July 24, I wrote to you. 5 hours later you responded: "This is something that you've discussed extensively in the past with 'mpack' and the admins, no?" NO. There was no discussion with mpack -- he couldn't help -- and 'administrator' never responded.

Now, I think our relationship is unduly stressed by this. Had I known that creating a ticket (which, again, the web page encouraged me to do), was going to go to you instead of to Oracle, I wouldn't have created it.

You wrote: "I don't see what the need for the big fuss is all about." Well, at the time, I could log in from some URLs, but not from others -- clearly a sync problem between oracle.com & virtualbox.org. I suggested that it might be caused by differing usernames and that SSO was broken, but you chose not to respond to that.

I'll tell you this, sir: It is unhelpful to cherry pick what to repond to, and to ignore the issues you don't want to respond to.

For example, I wrote that the log-in page, which looked odd, said: "If you want to re-use an existing nick name from the time before single-sign-on was implemented you have to contact the admins now." But you didn't repond to that. Why didn't you respond to that? The issue has nothing to do with cookies. It's on an Oracle page that targets users who don't have nicknames (or who's nicknames were lost during SSO implementation, which is obviously my case). Ask yourself: How would Mark know that fixing it is neigh impossible? (Don't treat me like a "bad guy".)

For example, later that same day you wrote: "No, I'm a moderator. I thought that we established that already." NO. We had not established that. I thought you were an administrator (or I didn't know the difference at that time). Apparently, the only administrator I actually wrote to was Klaus. I requested that my accounts be closed so I could reregister. He never responded.

Both mpack & you are irritated that I brought this issue to you. The Oracle web page said to bring it to an administrator, but how would I know that a moderator is NOT an administrator? How would I know that 'administrator' is an actual title? ...Do you know how to find the list of administrators from a forum page? You have to click "The team" at the bottom of the page! Not "Help"; not "Report problems"; "The team". Oh, brother! -- I assume you "get it"?

You know, it's easy to attribute stupidity or maliciousness to users. But, you know, doing so loses a little bit of innocence. Lose enough innocence and cynicism takes over, and you can no longer help people.

Have a good day, Mark.

[Socratis]

Just because I don't like to leave questions unanswered:

During a period of 96 minutes, I wrote 6 short messages

That's a sure way to start pissing off someone. Anyone actually... :)

I suggested that it might be caused by differing usernames and that SSO was broken, but you chose not to respond to that. I'll tell you this, sir: It is unhelpful to cherry pick what to repond to, and to ignore the issues you don't want to respond to.

I don't cherry-pick what to answer or not. I answer what I can. The questions that I can't answer, go unanswered, sir!

For example I don't have access to, or knowledge about the OSSO. And I'm not sure that even a VirtualBox administrator has access to modify the OSSO. Oracle is a huge company. The VirtualBox admins don't necessarily have access to their global user list and how they login or not.

I could log in from some URLs, but not from others -- clearly a sync problem between oracle.com & virtualbox.org.

I told you many times, and I'm going to repeat it one final time: your browser's history, cookies, saved login credentials, have to be all cleared. Or get another browser, and start with a clean slate. Don't try to shift the problem from your internal one to the Oracle SSO. There are thousands (if not millions) that do not have these problems. That should make you question what's so special about your setup, or the way that you are doing things, no?

"If you want to re-use an existing nick name from the time before single-sign-on was implemented you have to contact the admins now."

I actually tried it, created a fake new account. It asked me for my previous e-mail, before the OSSO was implemented. Your login names are way, way later than the OSSO. So, in my book, it's you that's doing something wrong. Again, this is for the before the OSSO was implemented. Otherwise you'd just simply login with your account info.

I requested that my accounts be closed so I could reregister.

Even I can answer that! Actually I already have answered that to a previous reply; No account gets ever deleted. Period. I've already told you that, you don't seem to want to hear anything that doesn't fit your narration...

Lose enough innocence and cynicism takes over, and you can no longer help people.

Lose enough wasted time, and frustration that you're not being heard takes over, and you start seeking to help other people that actually need it and move on with your life.

There, I fixed it for you!

I'm done here. Over and out...