Opened 6 years ago
Last modified 5 years ago
#18016 new defect
Mouse problem with Win10 1809 guest and two displays
| Reported by: | Squonk | Owned by: | |
|---|---|---|---|
| Component: | guest additions | Version: | VirtualBox 5.2.18 |
| Keywords: | Cc: | ||
| Guest type: | Windows | Host type: | Linux |
Description
Hi, using the latest Win10 build causes a problem when using two displays: The cursor is not in place 'where the action is' (sorry, don't have better words to describe it). There is kind of an offset that gets larger the more I move the mouse to the right. You point the mouse to a desktop icon, and another icon to the right gets highlighted. Happened after updating the guest to Win10 1809. With one display all is fine. Host: Laptop with core-i5, two additional 1080p-displays (VGA and HDMI), Mageia Linux 6 (64bit), VBox 5.2.18, kernel 4.14.70 Guest: Windows 10 Version 1809 build 17763.1, 64bit
Attachments (1)
Change History (14)
by , 6 years ago
| Attachment: | Win10-2018-09-27-16-25-47.log added |
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comment:1 by , 6 years ago
| Component: | guest control → guest additions |
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comment:2 by , 6 years ago
Added detail: this only occurs on virtual machines that have multiple monitors AND that are using mouse integration, if we disable the pointer integration things go back to a more usable (albeit annoyingly laggy) state. The same issue is present on Windows 7 hosts as well
comment:3 by , 6 years ago
Related discussion in the forums: https://forums.virtualbox.org/viewtopic.php?f=2&t=89686
It seems to be widespread with Windows 10 guests and dual screens. I have the suspicion that it might have to do with the screens' DPI, so I'm trying to gather some information in the thread quoted above.
Please go to the thread in the forums so we can do some data gathering...
comment:4 by , 6 years ago
I'm able to reproduce this as well with a Windows 10 1809 dual-display guest.
Host is Fedora 29, with 2x 1920x1080 monitors (same model), so there are no per-display DPI changes involved. However, my left monitor is Portrait, while the right monitor is Landscape.
comment:5 by , 6 years ago
Having some screen recording problems, but I managed to record my screen: https://youtu.be/jbxs34jFAG8
First 25 seconds is single-display guest. Note the mouse positioning is good.
Second 25 seconds is dual-display guest. Clicking on the second display, all mouse input is offset at a scaled rate. Note that at 40 seconds, the mouse is in the bottom-right of display 2, while the click/drag box is at the top of display 1.
Not shown in the video, but in with a single guest display, the mouse is correct on either monitor, or even when split between both monitors.
comment:6 by , 6 years ago
@ChrisI
Thanks for posting in the forums as well. That's where the majority of the users is posting, that way more people get up to date info on this, as opposed to the ticket...
comment:7 by , 6 years ago
Another report, this time with Mac os 10.13.6 host. Newest Virtual box 5.2.18 r124319 (Qt5.6.3)
Win10-64-1809 guest: the cursor moves ok, but left mouse-clicks are ignored. This is true in same case as comment2 namely: "on virtual machines that have multiple monitors AND that are using mouse integration, if we disable the pointer integration things go back to a more usable (albeit annoyingly laggy) state." That is, disabling integration causes mouse clicks to work again, but mouse is annoyingly laggy.
Mouse integration and mouse-clicks work fine if same guest has only 1 monitor.
Mouse integration used to work fine on Dual screen windows guest before I upgraded win10 1803 to 1809 and/or virtualbox 5.1->5.2. I'll try rolling back VB to 5.1 or 5.0 and report back. I may also try going back to previous version of win10 (1803) and I've increased the time-window I can do this to 30 days with DISM /Online /Set-OSUninstallWindow /Value:30
comment:8 by , 6 years ago
VirtualBox 5.2.22 r126460, host: Fedora 29, guest: Windows 10 LTSC. The same: mouse click position is shifted.
comment:9 by , 5 years ago
Same issue (mouse cursor offset): Linux host running 5.2.22, multiple Windows guests, dual monitors.
Has been working fine for quite some time. Error occurred with automatic windows update to October 1809 update; cleared up with rollback of Windows update (but can only hold off for 30 days).
comment:11 by , 5 years ago
comment:12 by , 5 years ago
Confirmed that installing the guest additions from 6.0-Beta3 resolved the issue for me as well.
comment:13 by , 5 years ago
I had the same problem after installing Win 10 major update in VM. I am running both - host (Win 10 Pro, rev. 1803) and VM (Win 10 Pro, rev. 1809) for development - as Win 10 machines. Before it, there was no problem with mouse integration and multiple-monitors setup. After the update, VBox VM worked with single monitor. With 2, I had to disable Mouse integration as workaround. But it was terribly slow etc. What finally helped was to install 6.0 RC1 VBox Guest Additions into VM (VBoxGuestAdditions_6.0.0-127496.iso).
Just to confirm and for anyone who could have the same problem.
logfile