VirtualBox

Opened 8 years ago

Last modified 7 years ago

#16066 new defect

The instruction at 0x... referenced memory at 0x.... The memory could not be read.

Reported by: Paul B. Owned by:
Component: other Version: VirtualBox 5.1.6
Keywords: crash, instruction, memory, read Cc:
Guest type: Windows Host type: Windows

Description

Hello, after some weeks ago my virtual machine start crashing many times per day with error:

The instruction at 0x00007FFCCB3949F9 referenced memory at 0x0000000001C9196C. The memory could not be read.

It happened in old and new version too. As host I use Windows 10 with Anniversary update. Probably problems come after this update. Guest operating system is Windows Server 2012 R2.

I tried to create mini dump via instructions on link https://www.virtualbox.org/wiki/Core_dump but it is not working in Windows 10 Anniversary update. I did it via Process Explorer.

Attached Dumps.zip file contains mini dumps from all processes in process tree of problematic VirtualBox.exe process:

- VBoxSVC.exe (VBoxSVC_Mini.dmp)
  - VirtualBox.exe (VirtualBox1_Mini.dmp)
    - VirtualBox.exe (VirtualBox2_Mini.dmp)
      - VirtualBox.exe (VirtualBox3_Mini.dmp - VM process)

Thanks for any suggestion/help.

Attachments (7)

VBox.log (74.5 KB ) - added by Paul B. 8 years ago.
Main log file
VBoxHardening.log (282.3 KB ) - added by Paul B. 8 years ago.
Second log file
SPS2013 Develop - EUIS.vbox (9.8 KB ) - added by Paul B. 8 years ago.
VirtualBox settings file
Error.png (9.3 KB ) - added by Paul B. 8 years ago.
Error message
VirtualBoxProcesses.png (16.7 KB ) - added by Paul B. 8 years ago.
Process tree
Dumps.zip (420.8 KB ) - added by Paul B. 8 years ago.
Mini dumps of VirtualBox processes
vbox.jpg (204.1 KB ) - added by Robert Fernando 7 years ago.
Picture of memory error

Download all attachments as: .zip

Change History (16)

by Paul B., 8 years ago

Attachment: VBox.log added

Main log file

by Paul B., 8 years ago

Attachment: VBoxHardening.log added

Second log file

by Paul B., 8 years ago

Attachment: SPS2013 Develop - EUIS.vbox added

VirtualBox settings file

by Paul B., 8 years ago

Attachment: Error.png added

Error message

by Paul B., 8 years ago

Attachment: VirtualBoxProcesses.png added

Process tree

by Paul B., 8 years ago

Attachment: Dumps.zip added

Mini dumps of VirtualBox processes

comment:1 by Paul B., 8 years ago

Crash happens when I switch between processes with shortcut Alt+Tab inside guest OS.
Not in all cases, but only once a time.
When i switch between running applications by mouse, crash never happened.

Last edited 8 years ago by Paul B. (previous) (diff)

comment:2 by Paul B., 8 years ago

When I try shutdown my host OS, process VBoxSVC.exe jammed and only one option to shutdown is force kill this process.

Version 0, edited 8 years ago by Paul B. (next)

comment:3 by Socratis, 8 years ago

I think this might be a duplicate of "Immediate crash when pressing Alt+Num1", ticket #15719.

in reply to:  3 comment:4 by Paul B., 8 years ago

Replying to socratis:

I think this might be a duplicate of "Immediate crash when pressing Alt+Num1", ticket #15719.

It is possible, but ticket #15719 didn't contains solution :-(

comment:5 by Exie, 7 years ago

I get this all day long running VirtualBox on Windows 10.14393

It used to happen with Virtualbox 5.1.6 and continues to happen with 5.1.8

I can reproduce this on-demand. If I lock my workstation and walk away, come back after an hour, my running VM's will crash with this message.

It seems most prevalent on VM's with a UI such as Centos/Ubuntu guests running X

comment:6 by Frank Mehnert, 7 years ago

I would still like to know if the most recent VBox 5.1 test build for Windows make a difference.

comment:7 by Paul B., 7 years ago

Solved in latest version 5.1.9. Thank you for your effort.

by Robert Fernando, 7 years ago

Attachment: vbox.jpg added

Picture of memory error

comment:8 by Robert Fernando, 7 years ago

Same error see picture for details

occurs in 5.1.14

comment:9 by Socratis, 7 years ago

@Rovert Fernando
You don't seem to have the same problem. Your VM isn't even running when you're getting the crash. It's most probably a completely different problem. Invalid memory referencing has a lot of reasons that can trigger it.

So, if you can, please open a new thread in the VirtualBox on Windows Hosts section and let's see if we can solve your problem there.

Note: See TracTickets for help on using tickets.

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