id summary reporter owner description type status component version resolution keywords cc guest host 14322 BSOD on Windows 7 upon hibernating while VirtualBox is open Anomaly13 "I have a recurring problem where I get a blue screen of death when I hibernate my computer while I have VirtualBox open. I'm running Windows 7 64-bit with a xubuntu on Ubuntu 14.04 (trusty) guest. I'm also using version 4.3.30 of virtualbox and version 4.3.24 of the guest additions. My BSOD provided the following information: the error was a DRIVER_IRQL_NOT_LESS_OR_EQUAL, and was attributed to VBoxNetFlt.sys. I ran WinDbg on the MEMORY.DMP (full dump, not minidump) and got the following info: {{{ Microsoft (R) Windows Debugger Version 6.12.0002.633 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\MEMORY.DMP] Kernel Summary Dump File: Only kernel address space is available Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Personal Built by: 7601.18741.amd64fre.win7sp1_gdr.150202-1526 Machine Name: Kernel base = 0xfffff800`0300f000 PsLoadedModuleList = 0xfffff800`03253890 Debug session time: Fri Apr 10 15:50:18.376 2015 (UTC - 4:00) System Uptime: 3 days 14:35:58.020 Loading Kernel Symbols ............................................................... ................................................................ ........................................... Loading User Symbols Loading unloaded module list ................................ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck A, {112337, 2, 0, fffff80003076615} *** ERROR: Module load completed but symbols could not be loaded for avgidsdrivera.sys Probably caused by : avgidsdrivera.sys ( avgidsdrivera+10634 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000112337, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff80003076615, address which referenced memory Debugging Details: ------------------ READ_ADDRESS: 0000000000112337 CURRENT_IRQL: 2 FAULTING_IP: nt!KiInsertQueueApc+69 fffff800`03076615 488b4108 mov rax,qword ptr [rcx+8] DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System TRAP_FRAME: fffff8800bffb710 -- (.trap 0xfffff8800bffb710) NOTE: The trap frame does not contain all registers. Some register values may be zeroed or incorrect. rax=fffff80003341a58 rbx=0000000000000000 rcx=000000000011232f rdx=fffffa800a6373e0 rsi=0000000000000000 rdi=0000000000000000 rip=fffff80003076615 rsp=fffff8800bffb8a0 rbp=fffff880009e8180 r8=0000000000000001 r9=000000000011231f r10=fffff880009e8c01 r11=fffffa800fd26b00 r12=0000000000000000 r13=0000000000000000 r14=0000000000000000 r15=0000000000000000 iopl=0 nv up ei pl nz na pe nc nt!KiInsertQueueApc+0x69: fffff800`03076615 488b4108 mov rax,qword ptr [rcx+8] ds:00000000`00112337=???????????????? Resetting default scope LAST_CONTROL_TRANSFER: from fffff80003083469 to fffff80003083ec0 STACK_TEXT: fffff880`0bffb5c8 fffff800`03083469 : 00000000`0000000a 00000000`00112337 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx fffff880`0bffb5d0 fffff800`030820e0 : fffff880`0bffb738 fffff800`03083153 ffffffff`8000297c fffffa80`105c1060 : nt!KiBugCheckDispatch+0x69 fffff880`0bffb710 fffff800`03076615 : fffff880`00000001 fffffa80`00000000 00000000`00000000 00000000`00000001 : nt!KiPageFault+0x260 fffff880`0bffb8a0 fffff800`030656b0 : fffffa80`105c1060 00000000`00000000 00000000`00000078 fffffa80`0a6373d0 : nt!KiInsertQueueApc+0x69 fffff880`0bffb8d0 fffff880`04c10634 : 00000000`00000000 00000000`778e7ac0 00000000`00000078 00000000`000007ff : nt!KeInsertQueueApc+0x80 fffff880`0bffb930 fffff880`04c107b4 : 00000000`0000ed04 fffff880`04c3cf50 ffffffff`8000397c fffffa80`1769b6c0 : avgidsdrivera+0x10634 fffff880`0bffba10 fffff880`04c10866 : ffffffff`8000397c fffffa80`1769b6c0 fffffa80`168f6520 00000000`000007ff : avgidsdrivera+0x107b4 fffff880`0bffbac0 fffff880`04c2925c : 00000000`00000001 fffff880`0bffbba8 fffffa80`0fd26b50 fffff880`0bffbba8 : avgidsdrivera+0x10866 fffff880`0bffbb10 fffff800`0337cb43 : 00000000`00000001 00000000`00000001 00000000`00000000 fffffa80`0fd26b50 : avgidsdrivera+0x2925c fffff880`0bffbb40 fffff800`0308da95 : fffff800`03338b00 fffff800`0322b201 fffffa80`0fd26b00 fffffa80`00000000 : nt!IopProcessWorkItem+0x23 fffff880`0bffbb70 fffff800`03322b8a : fffffa80`105029d0 fffffa80`0fd26b50 00000000`00000080 fffffa80`0698eb30 : nt!ExpWorkerThread+0x111 fffff880`0bffbc00 fffff800`030758e6 : fffff880`03365180 fffffa80`0fd26b50 fffffa80`06d40290 00000000`07fa1011 : nt!PspSystemThreadStartup+0x5a fffff880`0bffbc40 00000000`00000000 : fffff880`0bffc000 fffff880`0bff6000 fffff880`0bffb8a0 00000000`00000000 : nt!KiStartSystemThread+0x16 STACK_COMMAND: kb FOLLOWUP_IP: avgidsdrivera+10634 fffff880`04c10634 84c0 test al,al SYMBOL_STACK_INDEX: 5 SYMBOL_NAME: avgidsdrivera+10634 FOLLOWUP_NAME: MachineOwner MODULE_NAME: avgidsdrivera IMAGE_NAME: avgidsdrivera.sys DEBUG_FLR_IMAGE_TIMESTAMP: 55128c2a FAILURE_BUCKET_ID: X64_0xA_avgidsdrivera+10634 BUCKET_ID: X64_0xA_avgidsdrivera+10634 Followup: MachineOwner --------- }}} Please provide any assistance you can on determining the cause of and solution to this problem." defect new other VirtualBox 4.3.30 BSOD Linux Windows