Cisco Jabber Video under Windows 7 X64 causes Virtualbox to segfault

[benime]

Greetings,

I can successfully launch Cisco Jabber Video for Telepresence 4.8.6.18185 (a SIP/H323 client) and sign in, but if I open the Preview window or attempt to make a video call, my Windows 7 guest closes and Virtualbox registers a segfault in syslog. If I go into Settings > Video where I can select and preview my video input device, it works fine and I get an image.

I can also open the Microsoft Lifecam software and that runs fine, as well, so it's likely a related to just the way the Cisco Jabber software interacts with 3D acceleration. I have gone back and tested previous versions of the Jabber Video client, back to v4.3, and the behavior is the same. I have also tested this with Virtualbox 4.3.10, and again, the behavior is the same.

The error message I see in my syslog when the guest aborts is:

Jul 8 09:09:29 ITHAA1BCOLE kernel: [ 200.841880] ShCrOpenGL[2805]: segfault at 7fcd1ee45594 ip 00007fcc9e9b6e3e sp 00007fcc729e1a68 error 4 in libc-2.19.so[7fcc9e91e000+1bc000]

I've tried this with and without the experimental D3D capable driver, and the result is the same with the following exception:

When I launch Jabber Video with the D3D capable driver installed and Windows Aero turned on (for verification 3D acceleration is working), Windows exits Aero mode and goes back to Basic.

I have a core dump for with and without the D3D driver, I just need a secure location to upload it.

Please let me know if you need more information.

Thanks!

[benime]

Vbox.log with D3D driver

[benime]

Vbox.log without D3D driver

[benime]

Whoops, neglected to mention I'm running Mint Linux 17, however I've tested this under Mint Linux 16 and encountered the same behavior.

[benime]

I solved this issue by installing the following packages on Mint 17:

libtxc-dxtn-s2tc-bin libtxc-dxtn-s2tc0

I had a suspicion this may have been related to S3 Texture Compression not being enabled (it's a blacklisted extension in VMWare Workstation, by default), so I installed the OSS version, above.

Jabber is working fine now and does not cause Virtualbox to segfault.

[aeichner]

Please reopen if still relevant with a recent VirtualBox release.