Ticket #12406 (closed defect: fixed)

Opened 9 years ago

Last modified 8 years ago

Freeze during Windows 8.1 guest reboot after Windows Update

Reported by: cremor Owned by:
Component: other Version: VirtualBox 4.3.2
Keywords: windows windows8 update reboot freeze Cc:
Guest type: Windows Host type: other


Every time I do a reboot of my Windows 8.1 guest after a Windows Update the guest freezes in the "rebooting" screen. This is 100% reproduceable after a Windows Update, even if just Office or Visual Studio updates were installed. But it is NOT reproduceable if I do a standard reboot or shutdown. A Windows 7 SP1 guest also does NOT freeze during the reboot after a Windows Update.

VirtualBox 4.3.2 with Extension Pack, Guest Additions 4.3.2
Host: Windows 7 SP1 x64
Guest: Windows 8.1 x64
CPU: Core i5-2500K, all 4 cores assigned to guest
RAM 16 GB on host, 6 GB assigned to guest
VT-x/AMD-V and Nested Paging active
2 Screens configured for guest, but only 1 currently active in guest Windows
No 2D or 3D acceleration


VMIG4619-VS2013-2013-11-29-10-14-22.log Download (94.6 KB) - added by cremor 9 years ago.
VMIG4619-VS2013-2014-03-18-13-51-21.log Download (108.9 KB) - added by cremor 9 years ago.

Change History

Changed 9 years ago by cremor

Changed 9 years ago by cremor

comment:1 Changed 9 years ago by cremor

With VirtualBox 4.3.8 I could reboot after two Windows updates without the freeze, but then the reboot after the Office 2013 SP1 installation (from standalone installer) caused the freeze again. I've attached a new log.

comment:2 Changed 9 years ago by joscarsson

Have you enabled 2D/3D acceleration support for the virtual machine? In my case unchecking those boxes solved the problem.

comment:3 Changed 9 years ago by cremor

No, 2D or 3D acceleration were never enabled for this machine. Not during installation and also not afterwards.

comment:4 Changed 8 years ago by frank

  • Status changed from new to closed
  • Resolution set to fixed

Please reopen if still relevant with VBox 4.3.20. In that case, please add another VBox.log file to this ticket.

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