kernel panic - not syncing: Fatal exception

[sheshi]

We at PeopleSoft (Oracle) uses VirtualBox appliances for PUM (PeopleSoft Upgrade Manager). The guest OS we use is EL 5.8 and occasionally are seeing Kernel panic with a stack trace when the guest OS is booting up. Recently, one of our customers also reported this issue.

When this happens, the only way is to shutdown the VM via “Power off the machine” option. It powers off and when we start the VM again, it starts up without any errors or at times shows the same error. Then we need to restart the OVM Manager and it boots up fine.

Here is the exact message we get this happens:

RSP <ffff88011bb3bea0> ---[ end trace a7919e7f17c0a727 ]--- Kernel panic - not syncing: Fatal exception Pid: 1, comm: swapper Tainted: G D W 2.6.32-400.28.1.el5uek #1 Call Trace: [......] panic+0xa5/0x162 [......] ? apic_timer_interrupt+0xe/0x20 [......] ? print_oops_end_marker+0x23/0x25 [......] ? oops_end+0xb7/0xc7 [......] ? die+0x5a/0x63 [......] ? do_trap+0x115/0x124 [......] ? do_divide_error+0x96/0x9f [......] ? init_tsc_clocksource+0x25/0x6c [......] ? kobject_uevent_env+0x4a8/0x58f ... ...

I am attaching the vbox.log file. This is a concern for us and would like the VBox dev to take a look at it.

Thanks

-Sheshi

[sheshi]

Screen shot of guest console output

[sheshi]

VBox log file

[Perry G]

Adding my name to track ticket.

[Klaus Espenlaub]

Could be a duplicate of #10751, but the stack trace is not exactly the same.

[Lamishi]

I am having the same issue with PeopleSoft HCM installation. May I know if and how the issue is resolved?

[aeichner]

Please reopen if still relevant with a recent VirtualBox release.