Ticket #10988 (closed defect: invalid)

Opened 6 years ago

Last modified 6 years ago

clean up trac

Reported by: Tsso Owned by:
Priority: critical Component: other
Version: VirtualBox 4.2.0 Keywords:
Cc: Guest type: all
Host type: all


It is a pity, that there is so few feedback on tickets.

Examples: #7111 no answer in 2 years and #4333 no answer in 3 years. Ok, those are enhancement requests. Of course, you are not obligated to add any enhancements. But... Questions pop up in my head...

  • Did you ever even read those requests or did you just miss them?
  • What is your opinion about them?
  • Would you accept the feature?
  • Do you reject the feature?
  • "Patches welcome.", "We'd accept a patch but we won't do it."
  • Planed in near future?
  • Planed in distant future?
  • Setting milestones / roadmap would help to keep track of them.

Another example is #10853. This is imho at least a critical bug. If you knew about it before releasing a version, I'd even say it's a blocker. So far there are only bug confirmations by users. Open for 4 weeks already without any developer feedback.

Why bugs should be reported if there is sometimes no feedback in 6 years? Perhaps it's already closed, but then the ticket should get closed. With so much open tickets it becomes difficult to search, if searching if something has already been reported.

A good start:

Change History

comment:1 Changed 6 years ago by frank

  • Status changed from new to closed
  • Resolution set to invalid
  1. I can assure you that every bug report is at least read by some VirtualBox developer. If there is no answer then that means that either there is not enough relevance at the moment, we have no immediate idea how to reproduce or to fix the problem. The same applies for feature requests.
  2. No answer does NOT mean that the bug / feature request is ignored.
  3. There is no guarantee that a bug report is updated within a certain amount of time.
  4. The priority of handling bug reports is defined by VirtualBox developers. I know that every bug reporter thinks that his reports are the most important ones -- but sorry.
  5. This bugtracker is a service from Oracle handled on a best-effort base. It helps us to improve VirtualBox using the feedback from the users.
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