VirtualBox

Opened 12 years ago

Closed 11 years ago

#10898 closed defect (fixed)

VBoxHeadless stops respond during "Changing the VM state from 'RUNNING' to 'RESETTING'." => Fixed in SVN

Reported by: NicklasE Owned by:
Component: other Version: VirtualBox 4.1.16
Keywords: reboot freeze RESETTING Cc:
Guest type: Windows Host type: Linux

Description

  • Host: Ubuntu 11.04 64Bit, HP ProLiant DL360 G5
  • Guest: Windows 7 64bit, VirtualBox 4.1.16

Sometimes during reboot of the guest OS, VirtualBox does not complete the 'RESETTING' state, it just freeze. This problem accrues more often on the more faster HP ProLiant DL360 G7 that uses VirtualBox 4.1.18. The Vbox.log has not been modified.

Attachments (3)

VBox.log (72.1 KB ) - added by NicklasE 12 years ago.
VBox 4.1.20.log (97.1 KB ) - added by NicklasE 12 years ago.
Same bug in VirtualBox 4.1.20 r80170
Vbox HP ProLiant DL360 G6.log (108.3 KB ) - added by NicklasE 12 years ago.
Same bug on a HP ProLiant DL360 G6, VirtualBox 4.1.20 r80170

Download all attachments as: .zip

Change History (12)

by NicklasE, 12 years ago

Attachment: VBox.log added

by NicklasE, 12 years ago

Attachment: VBox 4.1.20.log added

Same bug in VirtualBox 4.1.20 r80170

by NicklasE, 12 years ago

Same bug on a HP ProLiant DL360 G6, VirtualBox 4.1.20 r80170

comment:1 by NicklasE, 12 years ago

I can't shut down the guest with "VBoxManage controlvm [name] poweroff". I have to kill the VBoxHeadless process and start guest again to make it boot.

comment:2 by Frank Mehnert, 12 years ago

A core dump should help debugging this problem. When your VM is at the state where you can't shut it down or reset then do 'kill -4' to the VBoxHeadless PID (make sure to have the core dump capability before). The kill command will force the VM process to terminate. If you have a core dump, please contact me via email at frank _dot_ mehnert _at_ oracle _dot_ com. Please also provide the corresponding VBox.log file in that case.

comment:3 by NicklasE, 12 years ago

Is it possible to get a status update on this ticket? I sent an e-mail to Frank on Friday 14/9 with the core dump and log.

comment:4 by Frank Mehnert, 12 years ago

Thanks for the core dump. For some reason it is hard to get sensible information out of the dump despite the fact that I have debug information available for the VBox package. Is your Ubuntu 11.04 distribution up-to-date?

comment:5 by NicklasE, 11 years ago

The system is now up-to-date but I still get same problem. Do you want another core dump now when the system is up to date?

comment:6 by Frank Mehnert, 11 years ago

We think we fixed your problem. Could you check if this test build fixes your problem? Thanks!

Last edited 11 years ago by Frank Mehnert (previous) (diff)

comment:7 by NicklasE, 11 years ago

Its hard to test a bug that appears sometimes but the testing I have done so far shows that the bug is solved. The VMMs does not freeze anymore during reboot. Thanks a lot for the support and the quick fix.

comment:8 by Frank Mehnert, 11 years ago

Summary: VBoxHeadless stops respond during "Changing the VM state from 'RUNNING' to 'RESETTING'."VBoxHeadless stops respond during "Changing the VM state from 'RUNNING' to 'RESETTING'." => Fixed in SVN

Thanks for the feedback!

comment:9 by Frank Mehnert, 11 years ago

Resolution: fixed
Status: newclosed

Fix is part of 4.2.2.

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