Opened 13 years ago
Closed 8 years ago
#10421 closed defect (obsolete)
VirtualBox crashed in middle of my work -- ntdll.dll
| Reported by: | Shawn | Owned by: | |
|---|---|---|---|
| Component: | other | Version: | VirtualBox 4.1.12 |
| Keywords: | crash | Cc: | shawn.sumin@… |
| Guest type: | Windows | Host type: | Windows |
Description
My OS: Win 7 64 Bit Virtual OS: Win XP SP3 32 Bit
I have attached the
VBox.log
file and the minidump file
VirtualBox.exe.4916.dmp.7z
The minidump file is compressed using 7-Zip: http://www.7-zip.org/download.html due to attachment size limitations here.
Source Oracle VM VirtualBox Manager Summary Stopped working Date 4/7/2012 8:58 PM Status Report sent Description Faulting Application Path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe Problem signature Problem Event Name: APPCRASH Application Name: VirtualBox.exe Application Version: 4.1.12.0 Application Timestamp: 4f7aeaf0 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.17725 Fault Module Timestamp: 4ec4aa8e Exception Code: c0000005 Exception Offset: 00000000000532d0 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 0c35 Additional Information 2: 0c3593cdca1622f5167652ea86b9e06c Additional Information 3: 81e9 Additional Information 4: 81e9354d029c6203178ad9dc08cbf078 Extra information about the problem Bucket ID: 61362444
Attachments (5)
Change History (11)
by , 13 years ago
by , 13 years ago
| Attachment: | VirtualBox.exe.4916.dmp.7z added |
|---|
follow-up: 2 comment:1 by , 13 years ago
comment:2 by , 13 years ago
Replying to misha:
What do you do (either in host or guest) to make the VM crash this way? Could you try disabling the 3D acceleration and see if it solves the problem?
My Guest is always on full screen mode. Auto-resize guest display is disabled.
My Guest OS has Microsoft Office 2010.
In my Guest, I had a Powerpoint open in full screen mode.
Then I wanted to check something in my Host (Win 7 SP1), so I did CTRL + F.
The Guest screen became black.
After finishing that I clicked back on Guest, and then again did CTRL + F so the Guest OS becomes full screen.
Then the black screen became white (my powerpoint background is white), I could see my powerpoint slide.
After moving forward one slide via pressing space bar, VirtualBox froze. It wouldn't respond to anything, i.e. I couldn't move forward anymore by pressing space bar.
And then Windows 7 (WER/Action Center) said VirtualBox crashed.
comment:3 by , 13 years ago
Ok it crashed again. (I am going to disable 3D now onwards)
Again this time I was in middle of my work.
But this time NO minidump was created? I looked in the localdumps folder.
It basically hanged for a few minutes with the green round circle of Windows 7 instead of a cursor.
Powerpoint was again in full screen mode.
This is what is shown in WER/Action Center:
Source Oracle VM VirtualBox Manager Summary Stopped working Date 4/9/2012 3:08 PM Status Report sent Description Faulting Application Path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe Problem signature Problem Event Name: APPCRASH Application Name: VirtualBox.exe Application Version: 4.1.12.0 Application Timestamp: 4f7aeaf0 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.17725 Fault Module Timestamp: 4ec4aa8e Exception Code: c0000005 Exception Offset: 00000000000532d0 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: a5a5 Additional Information 2: a5a5a6083cc6e7cdf23979f5b9607b17 Additional Information 3: b697 Additional Information 4: b697ed4a1469a76d78bab2389414ae96 Extra information about the problem Bucket ID: 61362444
I am attaching the VBox.log file renamed to
VBox.Crash2.log
by , 13 years ago
| Attachment: | VBox.Crash2.log added |
|---|
comment:4 by , 13 years ago
And even with 3D mode disabled, VirtualBox crashed.
I was able to crash it by switching from Seamless mode CTRL + L to Fullscreen mode CTRL + F and back to Windowed mode CTRL + F and then CTRL + L again and now when I pressed CTRL + F it crashed.
Source Oracle VM VirtualBox Manager Summary Stopped working Date 4/9/2012 11:31 PM Status Report sent Description Faulting Application Path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe Problem signature Problem Event Name: APPCRASH Application Name: VirtualBox.exe Application Version: 4.1.12.0 Application Timestamp: 4f7aeaf0 Fault Module Name: QtGuiVBox4.dll Fault Module Version: 4.7.3.0 Fault Module Timestamp: 4e12cccb Exception Code: c0000005 Exception Offset: 00000000005c1930 OS Version: 6.1.7601.2.1.0.256.48 Locale ID: 1033 Additional Information 1: 3b5b Additional Information 2: 3b5badc93a2cbf18b5a21af4f526901a Additional Information 3: c959 Additional Information 4: c959c66ee83e63f08b5c8df6cca3aab0 Extra information about the problem Bucket ID: 61358893
Attached:
VBox.3d.disabled.crash3.log
and
VirtualBox.exe.4436.3d.disabled.crash3.dmp.7z
by , 13 years ago
| Attachment: | VBox.3d.disabled.crash3.log added |
|---|
crashed when switching from Seamless to Fullscreen or Windowed mode
by , 13 years ago
| Attachment: | VirtualBox.exe.4436.3d.disabled.crash3.dmp.7z added |
|---|
crashed when switching from Seamless to Fullscreen or Windowed mode
comment:6 by , 8 years ago
| Resolution: | → obsolete |
|---|---|
| Status: | new → closed |
Please reopen if still relevant with a recent VirtualBox release.
What do you do (either in host or guest) to make the VM crash this way? Could you try disabling the 3D acceleration and see if it solves the problem?