VirtualBox

Ticket #10421 (new defect)

Opened 2 years ago

Last modified 2 years ago

VirtualBox crashed in middle of my work -- ntdll.dll

Reported by: shawnsumin Owned by:
Priority: critical Component: other
Version: VirtualBox 4.1.12 Keywords: crash
Cc: shawn.sumin@… Guest type: Windows
Host type: Windows

Description

My OS: Win 7 64 Bit Virtual OS: Win XP SP3 32 Bit

I have attached the

VBox.log

file and the minidump file

VirtualBox.exe.4916.dmp.7z

The minidump file is compressed using 7-Zip:  http://www.7-zip.org/download.html due to attachment size limitations here.

Source
Oracle VM VirtualBox Manager

Summary
Stopped working

Date
‎4/‎7/‎2012 8:58 PM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files\Oracle\VirtualBox\VirtualBox.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	VirtualBox.exe
Application Version:	4.1.12.0
Application Timestamp:	4f7aeaf0
Fault Module Name:	ntdll.dll
Fault Module Version:	6.1.7601.17725
Fault Module Timestamp:	4ec4aa8e
Exception Code:	c0000005
Exception Offset:	00000000000532d0
OS Version:	6.1.7601.2.1.0.256.48
Locale ID:	1033
Additional Information 1:	0c35
Additional Information 2:	0c3593cdca1622f5167652ea86b9e06c
Additional Information 3:	81e9
Additional Information 4:	81e9354d029c6203178ad9dc08cbf078

Extra information about the problem
Bucket ID:	61362444

Attachments

VBox.log Download (60.6 KB) - added by shawnsumin 2 years ago.
VirtualBox.exe.4916.dmp.7z Download (217.9 KB) - added by shawnsumin 2 years ago.
VBox.Crash2.log Download (63.4 KB) - added by shawnsumin 2 years ago.
VBox.3d.disabled.crash3.log Download (51.1 KB) - added by shawnsumin 2 years ago.
crashed when switching from Seamless to Fullscreen or Windowed mode
VirtualBox.exe.4436.3d.disabled.crash3.dmp.7z Download (203.2 KB) - added by shawnsumin 2 years ago.
crashed when switching from Seamless to Fullscreen or Windowed mode

Change History

Changed 2 years ago by shawnsumin

Changed 2 years ago by shawnsumin

comment:1 follow-up: ↓ 2 Changed 2 years ago by misha

What do you do (either in host or guest) to make the VM crash this way? Could you try disabling the 3D acceleration and see if it solves the problem?

comment:2 in reply to: ↑ 1 Changed 2 years ago by shawnsumin

Replying to misha:

What do you do (either in host or guest) to make the VM crash this way? Could you try disabling the 3D acceleration and see if it solves the problem?

My Guest is always on full screen mode. Auto-resize guest display is disabled.

My Guest OS has Microsoft Office 2010.

In my Guest, I had a Powerpoint open in full screen mode.

Then I wanted to check something in my Host (Win 7 SP1), so I did CTRL + F.

The Guest screen became black.

After finishing that I clicked back on Guest, and then again did CTRL + F so the Guest OS becomes full screen.

Then the black screen became white (my powerpoint background is white), I could see my powerpoint slide.

After moving forward one slide via pressing space bar, VirtualBox froze. It wouldn't respond to anything, i.e. I couldn't move forward anymore by pressing space bar.

And then Windows 7 (WER/Action Center) said VirtualBox crashed.

comment:3 Changed 2 years ago by shawnsumin

Ok it crashed again. (I am going to disable 3D now onwards)

Again this time I was in middle of my work.

But this time NO minidump was created? I looked in the localdumps folder.

It basically hanged for a few minutes with the green round circle of Windows 7 instead of a cursor.

Powerpoint was again in full screen mode.

This is what is shown in WER/Action Center:

Source
Oracle VM VirtualBox Manager

Summary
Stopped working

Date
‎4/‎9/‎2012 3:08 PM

Status
Report sent

Description
Faulting Application Path: C:\Program Files\Oracle\VirtualBox\VirtualBox.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	VirtualBox.exe
Application Version:	4.1.12.0
Application Timestamp:	4f7aeaf0
Fault Module Name:	ntdll.dll
Fault Module Version:	6.1.7601.17725
Fault Module Timestamp:	4ec4aa8e
Exception Code:	c0000005
Exception Offset:	00000000000532d0
OS Version:	6.1.7601.2.1.0.256.48
Locale ID:	1033
Additional Information 1:	a5a5
Additional Information 2:	a5a5a6083cc6e7cdf23979f5b9607b17
Additional Information 3:	b697
Additional Information 4:	b697ed4a1469a76d78bab2389414ae96

Extra information about the problem
Bucket ID:	61362444


I am attaching the VBox.log file renamed to

VBox.Crash2.log
Last edited 2 years ago by shawnsumin (previous) (diff)

Changed 2 years ago by shawnsumin

comment:4 Changed 2 years ago by shawnsumin

And even with 3D mode disabled, VirtualBox crashed.

I was able to crash it by switching from Seamless mode CTRL + L to Fullscreen mode CTRL + F and back to Windowed mode CTRL + F and then CTRL + L again and now when I pressed CTRL + F it crashed.

Source
Oracle VM VirtualBox Manager

Summary
Stopped working

Date
‎4/‎9/‎2012 11:31 PM

Status
Report sent

Description
Faulting Application Path:	C:\Program Files\Oracle\VirtualBox\VirtualBox.exe

Problem signature
Problem Event Name:	APPCRASH
Application Name:	VirtualBox.exe
Application Version:	4.1.12.0
Application Timestamp:	4f7aeaf0
Fault Module Name:	QtGuiVBox4.dll
Fault Module Version:	4.7.3.0
Fault Module Timestamp:	4e12cccb
Exception Code:	c0000005
Exception Offset:	00000000005c1930
OS Version:	6.1.7601.2.1.0.256.48
Locale ID:	1033
Additional Information 1:	3b5b
Additional Information 2:	3b5badc93a2cbf18b5a21af4f526901a
Additional Information 3:	c959
Additional Information 4:	c959c66ee83e63f08b5c8df6cca3aab0

Extra information about the problem
Bucket ID:	61358893

Attached:

VBox.3d.disabled.crash3.log

and

VirtualBox.exe.4436.3d.disabled.crash3.dmp.7z

Changed 2 years ago by shawnsumin

crashed when switching from Seamless to Fullscreen or Windowed mode

Changed 2 years ago by shawnsumin

crashed when switching from Seamless to Fullscreen or Windowed mode

comment:5 Changed 2 years ago by shawnsumin

PS. Comment 3 has been edited to show correct WER report.

Note: See TracTickets for help on using tickets.

www.oracle.com
ContactPrivacy policyTerms of Use